Cathay Pacific Cancellation Policy | Cancel Flight Ticket | Refund

Cathay Pacific Airways Limited is the national flag carrier of Hong Kong. It is commonly known as Cathay Pacific. It has its administrative offices and central hub at the Hong Kong International Airport. Cathay Pacific has earned its reputation of being one of the airlines with great passenger care and an unforgettable flying experience. So, before you plan your trip with Cathay Pacific, let’s go ahead and check out some information about the airliner's various policies.

Cathay Pacific Cancellation Policy

Cathay Pacific has a simple Cancellation Privilege Period. It is actually the 24-hour Cathay Pacific cancellation policy, which is completely passenger-friendly. If a passenger cancels his/her flight ticket with Cathay Pacific within the first 24 hours of the purchase, then he/she will be exempted from any cancellation charges. In this case, the airline authority will charge the cancellation fees in the two following ways: 

• For unused tickets, you will be charged $150.00
• For partially used tickets as well, you may be charged $150.00

The above policy for cancellation fees is usually not applicable for reservations made in the Economy Class. Hence, if you have booked an Economy Class ticket, you are advised to refer to the official website's price tariff. Else, contact the Cathay Pacific Customer Support Team for assistance and information.

Cathay Refund Policy

You will be happy to know that the Cathay Pacific refund policy is as simple as its cancellation policy. As mentioned above, if you cancel your flight ticket within the first 24 hours from the time of purchase, then there are no cancellation fees applicable. Upon successfully cancel your reservation, the total fare will be refunded to you within 7 to 20 business days. The turnaround time for a refund may vary depending on the mode of your payment while making the purchase. Cancellation of Cathay Pacific Flight Ticket can be easily made online. To cancel your Cathay Pacific Flight Ticket, you simply have to follow the steps mentioned below.

How to Cancel Cathay Pacific Flight Ticket

• Visit the official Cathay Pacific website 
• On the Menu Bar, click on “Manage”
• Now click on “Manage Booking” under the “Manage Your Trip” option
• On the following page that displays, members can enter “User Name” and “Password” to sign 
• A non-Member can simply enter their First Name, Last Name, and the Booking Reference Number
• After filling out the required information, next click on the “Find My Booking” tab
• Once you see your booking, you can follow the onscreen instruction and get your cancellation processed

In case if you have booked your flight ticket from a travel agent, then for the cancellation, you will have to contact the same travel agent.

If you are having any issues or need to speak with someone about the cancellation of your flight ticket, you can also do that.

To do so you need to:

• Click on the “Contact Us “option on the Cathay Pacific website 
• Next click on the option that says “ Rebook, Cancel Your Flight and Refund”
• In the displayed list of instruction, you will see an option as Global Contact Centre 
• Select the appropriate number to proceed to call for cancellation

How To Get Refund For Cancelled Flights

In order to get a refund for your flight ticket with Cathay Pacific, you need to follow the process mentioned below. This is applicable for tickets booked through Cathay Pacific Website, Mobile App, or through that Cathay Pacific Global Contact Center. For Cathay Pacific cancellation fee, you can simply log on to the Cathay Pacific website and through the “Manage Booking” option, place a request for the refund, and post completing the cancellation process

Requesting for Refund Over the Phone:

In case if you have booked your ticket through booked Cathay Pacific Website, Mobile App or through that Cathay Pacific Global Contact Center and if you intend to request for your refund by phone, you need to:

• Click on the “Contact Us “option on the Cathay Pacific website 
• Next click on the option that says “ Rebook, Cancel Your Flight and Refund”
• In the displayed list of instruction, you will see an option as Global Contact Centre 
• Select the appropriate number to proceed to request a refund once you get connected to a support professional at Global Contact Centre 

Tickets Booked Through Travel Agents:

As per Cathay Pacific's canceled flight refund policy, this airline will not process the refund for the tickets booked through any travel agent. For a refund, you will have to contact the travel agent to make your reservation. However, the passenger care professionals will be there to assist you if you face any unwanted difficulty in canceling your ticket or making the refund request. Contact them via phone support or chat support!

Frequently Asked Questions on Cathay Pacific

Q: How much is the cancellation fee on Cathay Pacific?

Ans: Cathay Pacific cancelation policy says that the cancellation fee on Cathay Pacific remains the same which is about 150 USD regardless of the ticket type. If you have refundable ticket, You will get the refunded amount after subtracting cancellation fee of 150 USD.